PARTICIPANTS NOT GETTING THEIR PRIZES??

•  steves

  Joined on 10-15-2008

  Posts 1

  Still Haven't Rec'd Prize!!

  Reply

  I have repeatedly tried to get in contact with StockStar to receive my prize - I won for the weekly performance during the New Year's week (you can see me listed there 'steves' - and yes, I signed on during that week and entered a trade order, although I haven't been very active in the game over the past few months).

  Nobody from StockStar has either tried to call the phone number in my profile, tried to email me, or returned any of my emails.  I can't get in touch with them to find out when they are actually sending out the Prizes.

  DOES ANYONE HAVE A PHONE NUMBER OR OTHER CONTACT FOR STOCKSTAR I CAN TRY???  I find it truly strange that they are clearly ignoring winners trying to get their prizes!!!!!!!!!! 

  
  

  Filed under: Prize, Contact

  03-04-2009 12:21 PM In reply to

  quirrel

  
  

  
  

  Joined on 09-09-2008

  Posts 414

  Re: Still Haven't Rec'd Prize!!

  Reply

  You can use the comment form on the website (Under Help --> Contact Support) to directly open a customer service log ticket.

   

  I had same day response from them when I tried that way for a trading issue. Also check that the email they have in your profile is correct. I heard the other winners got an email, so it might be sitting in cyber-gmail somewhere.

  I HOPE STOCKSTAR ADMIN DOES NOT DELETE THE POST 

  LINK TO THE FORUM 

  http://stockstar.financialpost.com/CS/forums/t/26758.aspx